Contact Us
Need help with an order or product question? Our team is here to support you with shipping updates, return requests, and styling guidance.
Reach Us
For the fastest support, email us with your order number and issue details.
Email: firefliesbylaboni@gmail.com
Support Hours: Mon-Fri, 9:00 AM-6:00 PM
Location: Toronto, Ontario, Canada
Before You Write
Including these details helps us resolve your request faster:
- Order number (if you already placed an order)
- Clear description of the issue or question
- Photos for damaged, incorrect, or missing items
Response Time
We usually reply within 1 business day. During launches, sales, or holidays, response time may be slightly longer.
