Support

Frequently Asked Questions

Quick answers to the most common questions from our shoppers.

How long does shipping take?

Most domestic orders are delivered within 2-5 business days after dispatch.

Can I return an item?

All sales are final. No refunds, except where required by law. Contact support about exchange eligibility or damaged, incorrect, or missing items.

Do you ship internationally?

We currently ship to Canada and the United States.

How do I know my size?

Use our size guide and compare your body measurements before ordering.

What payment methods are available?

We currently support PayPal and card payments through Stripe where available.

How can I contact support?

Email firefliesbylaboni@gmail.com with your order number and question for faster help.

A little magic is on its way

Fireflies By Laboni

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